Terms and Conditions

VCO Wellness Area Terms and Conditions. The formal terms for Spa Passes at the Vegan Camp Out Wellness Area. For the Anthropos Festival general terms see the Terms and Conditions page.


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Wellness Area & Spa Terms & Conditions

Operated by Anthropos Experience Ltd at Vegan Camp Out 2025

1. Spa Access and Inclusions

Spa Passes grant access to the Sauna Area, Hot Tub Area, Cold Plunge, Rinsing Showers, Relaxation Area, Ice and Salt therapy, and a selection of refreshments. 

Private Hot Tubs, Massage Treatments, and other premium services are not included and must be booked separately in advance or on-site, subject to availability.

2. Ticket Types and Time Limits

  • Single Session Passes are valid for a specific duration as noted at check-in (1hr), including showering and changing time. If you exceed your session time, you will be charged for additional time 
  • Day and Weekend Passes allow unlimited re-entry during opening hours on the day(s) your pass is valid. During busy periods, you may be limited to 1-2 hours to ensure fair use of facilities.

3. Entry Guidelines and Hygiene Requirements

  • Guests must arrive 10 minutes before their booked session.
  • All users must take a rinse with the Rinsing Shower before entering any Spa and Wellness Area facilities, ensuring the removal of body glitter, oils, lotions, make-up, and tanning products.
  • Swimwear is mandatory in throughout the Spa and Wellness Area. Underwear or daywear is not permitted.
  • Guests must sit on a towel in the Sauna and rinse off between Sauna and Cold Plunge use.
  • For hygiene and safety reasons, the use of sanitary pads or liners is not permitted in the Spa and Wellness Area, Sauna or Hot Tub facilities. Guests who are menstruating may only use the Spa and Wellness Area if they are using tampons, menstrual cups, or appropriate period swimwear.

4. Behaviour and Etiquette

  • Please maintain a calm and respectful atmosphere at all times.
  • Stay hydrated.refill stations are available on the site map and refreshments are available at the Refreshments Bar in the Relaxation Area. We recommend bringing a refillable bottle.
  • Do not submerge your head or drink from Hot Tubs or the Cold Plunge.
  • Avoid sitting on Hot Tub edges. If you feel overheated, exit the facility immediately and cool down.
  • Only Spa and Wellness Area Staff are permitted to tend to Hot Tub or Sauna stoves.do not approach or tamper with fires or heaters.
  • No food, alcohol, smoking or vaping, glassware, or sharp objects are allowed in the Spa and Wellness Area. Refreshments will be sold separately at the Refreshment Bar 
  • Please move carefully.wet or uneven surfaces may be slippery.
  • Storage is limited. if you can avoid it do not bring valuables into the Spa and Wellness Area. However the Cloakroom is there to leave items supervised but at your own risk. Anything left in the Spa and Wellness Area needs to not obstruct walk ways or be a risk to others.

5. Health & Safety Restrictions

For reasons of health, safety, and infection control, entry to the Spa and Wellness Area (including Saunas, Hot Tubs, Cold Plunges, Showers, and Changing Areas) is subject to the following conditions:

Entry is not permitted if you have or have recently experienced:

  • Communicable illness (including diarrhoea or vomiting within the last 48 hours)
  • Infectious skin disease (e.g., impetigo, fungal infection, scabies)
  • Open sores, wounds, or broken skin
  • Skin conditions where skin integrity is compromised (e.g., psoriasis, eczema with broken skin)

Medical clearance from a GP or healthcare provider is required before use if you have:

  • Circulatory problems, high or low blood pressure
  • Heart disease, arrhythmia, or angina
  • Kidney disease or diabetes
  • Epilepsy
  • Heat disorders or inability to perspire
  • Pregnancy or are breastfeeding

Medication use that may be affected by heat or cold exposure (e.g., antihistamines, anticoagulants, vasodilators, vasoconstrictors, stimulants, sedatives, tranquillisers)

Hygiene requirements: sanitary pads and liners are not permitted in the Sauna, or Hot Tub facilities. Guests who are menstruating may only use the Spa and Wellness Area if they are using tampons, menstrual cups, or appropriate period swimwear.

By entering the Spa and Wellness Area, you acknowledge and accept that the use of hot and cold facilities carries inherent risks, including but not limited to dehydration, dizziness, cardiovascular stress, fainting, infection, and, in rare cases, serious illness. 

Guests assume full responsibility for their own health and safety. 

The Anthropos Spa and Wellness Team, Vegan Camp Out, staff, and Volunteers accept no liability for injury, illness, or adverse effects resulting from use of the facilities, particularly where guests have failed to disclose relevant health conditions or obtain medical clearance when advised.

Guests agree to comply with all safety rules and instructions issued by staff; failure to do so may result in removal from the Spa and Wellness Area

Do not use the Spa and Wellness Area if any of the following apply:

  • You have a serious illness, heart condition, high or low blood pressure, or respiratory issues
  • You are pregnant or may be pregnant
  • You have epilepsy, diabetes, migraines, or conditions affecting your ability to sweat
  • You have had diarrhoea, vomiting, or stomach illness in the last 14 days
  • You have a contagious disease, skin infection, or open wounds
  • You have eaten a heavy meal within 90 minutes of your session 

If unsure, please consult a medical professional before using the facilities. All use is at your own discretion and risk

6. Children and Supervision

The Spa and Wellness Area is open to guests of all ages; however, children under the age of 16 must be accompanied and closely supervised by a responsible adult on a one-to-one basis at all times (one adult per child). Children under 5 are not allowed to use the Sauna or Hot Tubs.

Anyone under the age of 18 needs to fill out a consent form from their guardian/parental figure for access to the area before they enter, this will be done at Reception.

The accompanying adult is responsible for ensuring that the child complies with all Spa and Wellness Area Guidelines, including safe conduct, and the appropriate use of facilities.

Certain facilities, including Saunas, Cold Plunge Pools, and Hot Tubs, may be unsuitable for younger guests. 

Access to and use of these facilities by children is at the sole discretion and responsibility of the accompanying adult.

7. Accessibility

We are committed to providing an inclusive environment and will make reasonable adjustments where practicable and implement reasonable adjustments to accommodate guests with access needs.

The Sauna and Hot Tubs are accessible via steps and are equipped with hand railings. Guests capable of entering and exiting via steps, either independently or with assistance, are welcome to use these facilities.

If the festival has granted you carer access, your carer may accompany you into the Spa and Wellness Area at no additional charge, with a maximum of one carer. Their entry will be linked to your pass; however, they are required to complete a separate medical consent form. Carers must remain with the individual they are supporting at all times. 

Guests with specific access requirements are advised to contact us in advance so that we can assess their needs and determine whether appropriate arrangements can be made.

8. Refund Policy

Spa Passes are non-refundable. In the case of event cancellation, refunds will be issued according to the general terms and policies of Vegan Camp Out 2025.

All passes must be redeemed at Reception and will be registered in the name of the person redeeming the pass. Once redeemed, the pass is deemed used and cannot be reused or transferred. Weekend and day passes will be issued with a wristband at redemption, which must be worn at all times and will serve as proof of entitlement for both entry and re-entry to the Spa and Wellness Area.

9. Photography and Media Consent

The use of cameras or recording devices is not permitted anywhere in the Spa and Wellness Area. To protect the privacy of all guests, each visitor will be issued with camera-lens security tape for their phone. This allows the phone to be carried and used for non-camera purposes without the risk of photos or videos being taken.

In the individual massage tents, phones and all other electronic devices may not be used at all.

Photography and filming may take place within the Spa and Wellness Area for promotional use by Anthropos Experience Ltd and its partners. This material may be used on our website, social media channels, and in printed marketing. By entering the space, you consent to being photographed or recorded for these purposes.

If you or anyone in your group prefers not to be included, please inform the Spa and Wellness Team on arrival so we can make the necessary arrangements.

10. Liability, Consent and Waiver

Use of the Spa and Wellness Area is entirely at your own risk. If you have any medical conditions or are taking medication, it is your responsibility to seek medical advice prior to participating in any spa-related activities.

Anthropos Experience ltd accepts no responsibility for personal injury, illness, loss, or damage resulting from improper use of the facilities, failure to follow safety guidance, or medical events occurring during or after spa use. 

A Medical Consent Form waiver must be signed before entry.

If you are booking on behalf of others, it is your duty to ensure that all members of your party have read and agreed to these Terms & Conditions.

By purchasing a Ticket and/or entering the Spa and Wellness Area, you confirm that you, and anyone you are booking for, have reviewed and understood these terms and considered this advice.

Terms and conditions are subject to change at any time and apply to all events unless stated otherwise. We encourage you to review regularly for any changes

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Vegan Campout 2025 Wellness Area & Spa provisions are run and provided by the Anthropos Crew. Find out about our other projects here!

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